Leading product design for the whole AML Platform product which includes Screening, Monitoring and Risk modules.
Actively involved in product design ops and design system development.
Was responsible for internal platform experience serving numerous internal teams and 10,000 freelance testers.
Was responsible product designer for deprecation efforts of the older platform version.
Worked in a team that is designing a new iterative ERP platform in an Agile environment serving 600 employees.
Designed new Claims and Agent Platform focused on decreasing claims handling time.
Redesigned and developed internal Idea Tracking Center platform. 30% increase in idea submission rate over 2 quarters.
Worked on an Internal Loyalty Platform covering about 5000 employees and 5 companies. My main role was to create branding and assist with UI/UX.
Held user research for redesign of Intranet. Redesigned internal Feedback Center. This resulted in a 25% increase in submission rate to the Feedback Center.
Worked closely with CEO and Board Members to cascade important messages and values to employees via visual internal digital communication tools.